Please note: local pickups will be suspended for June 24-30.
Pickup location will change after June 30. We will provide more details shortly.
Yes! Local pickup option is back. We have made an agreement with UPS Store in Kanata Centrum. Now the orders can be picked up at that location (300 Earl Grey Dr). They charge us a small fee per order that we have to pass to our customers. It’s still much more cost-effective than shipping. Especially with potential Canada Post service disruption. The orders are ready to pickup as soon as you receive the order completion confirmation ("Order Complete" email). We aim to have all local orders placed before 3pm delivered to the UPS Store before 5pm same day.
Sometimes, based on on the overall order volume, we are not able to have local orders available for pickup same day. In that rare case they will be available for pickup next day.
Please pick up your order at your earliest convenience.
Please have your order number and an ID ready when picking up.
If somebody else is picking up your order – please put their name into the Notes section of the order.
UPS Store open hours are:
Mon-Fri: 9:00am – 6:30pm
Sat: 10am – 3pm
Please do not contact The UPS Store regarding your order. It's just a pickup location, they have no information about your order. If you have any questions - please direct them to email@example.com.
Your order is ready to pickup as soon as you receive the order completion confirmation ("Order Complete" email).