Yes! If you're in the Ottawa area, you can pick up your order from our warehouse at no charge. Please note that this is not a 'storefront' experience; products will not be available for viewing unless you ordered them.
Your order is ready for pickup as soon as you receive the order completion confirmation ("Your Order Is Complete" email). We aim to have all local orders placed before 3pm available for pickup by 5pm the same day. Sometimes, based on on the overall order volume, we are not able to have local orders available for pickup same day. In that rare case they will be available for pickup next day.
Please have your order number and an ID ready when picking up. If somebody else is picking up your order – please put their name into the Notes section of the order.
Our location and pickup hours are;
Mon-Fri: 10:00am – 5:30pm
Please pick up your order at your earliest convenience.