If you're experiencing issues with a Micro:Bit you've bought from us, please check the Micro:Bit Support 'Device' page for helpful troubleshooting tips. If the listed entires don't solve your issue, you can open a support ticket with them from the same page. Support responses are usually received within 24 hours.


If the Micro:Bit is determined to be faulty by their support staff or troubleshooting steps, please contact us to arrange a replacement.