Orders and Shipping

Where do you ship orders to, and how?
We ship customer orders orders to Canada and the United States only. Retailers who join our re-seller program may have orders shipped to them outside ...
Tue, 13 Jun, 2017 at 9:34 AM
What communication should I expect about my order?
We'll send you email notifications to the address that you provided with your order for the following events; When your payment is complete and ...
Mon, 12 Jun, 2017 at 11:24 AM
Can I modify an order that I've already checked out?
Our platform doesn’t allow us to modify existing orders. But, if you need to add or remove something, we can cancel and refund your existing order to allow ...
Tue, 20 Jun, 2017 at 11:02 AM
I live in/around Ottawa. Can I arrange local pickup to save on shipping?
Please note: local pickups will be suspended for June 24-30. Pickup location will change after June 30. We will provide more details shortly. Yes! ...
Thu, 8 Jun, 2017 at 3:41 PM
What's your return policy?
All products we sell are brand new and come in the original packaging (if there is any). Products that are found Dead On Arrival (DOA) can be replaced o...
Mon, 12 Jun, 2017 at 11:25 AM