Shipping

I live in/around Ottawa. Can I arrange local pickup to save on shipping?
Yes! Local pickup option is back. We have made an agreement with UPS Store in Kanata Centrum. Now the orders can be picked up at that location (3...
Tue, 27 Sep, 2016 at 11:16 AM
What countries do you ship to?
We ship customer orders orders to Canada and the United States. Shipping to the US is a flat fee ~ $10 USD. This might slightly fluctuate based on ...
Tue, 21 Mar, 2017 at 10:56 AM
What delivery service do you use? How much is shipping?
We use Canada Post Expedited Service. Tracking number is attached to each order as soon as the order is processed. Our current shipping flat rates (all in...
Sat, 10 Sep, 2016 at 1:35 PM
How long does it take for my order to arrive?
Normally we ship orders same or next business day. Cut-off time – 2PM EST. Orders placed after 2PM are normally shipped next business day. Canada Post app...
Sat, 10 Sep, 2016 at 1:36 PM
How do I know my order is shipped?
You will receive two emails as soon as your order is completed: 1 - confirming order fulfillment ("Order Complete"), 2 -  an email with a ...
Sat, 17 Sep, 2016 at 11:21 PM
Will I get a tracking number once my order is shipped?
Yes. You will receive two emails as soon as your order is completed: 1 - confirming order fulfillment ("Order Complete"), 2 -  an email wit...
Sat, 17 Sep, 2016 at 11:22 PM